The cleaning went VERY well, I thought they did an excellent job and the crew was very nice. Unfortunately there a misunderstanding about what type of carpet they’d clean exactly with the Big Deal I purchased. I wanted them to include my oriental rug in the sq ft allowed, but it ended up being an additional fee. The process is very interesting and they really got out every stain and other dirt. If you want scotch guard protection, that is also an additional fee on top of their specials with Angie’s List. However I really enjoyed them and plan on using them in the future.
-Marcia Willis in Stone Mountain, GA
TERRIFIC– prompt, courteous, efficient, professional. This was a redo from an unsatisfactory job done Dec. 15,2014. Owner Micha read my review and contacted me about making things right, offering a free cleaning at my convenience. I took him up on his offer last week and got the kind of excellent service I’d come to expect from Chastain Chem Dry the previous 2 years we’d used them. You can depend on this company to make good on their promise to get things right. The owner is responsive and cares about his customers’ repeat business.
– Mary M.k in Lawrenceville, GA
I was extremely pleased. The scheduling was easy. They were on time and called ahead. The work that was done was excellent and exactly what I expected. They showed up on time and did what they said they will do. The cleaning was the same as what they had quoted; actual cost was what I had been quoted.
-Heather H. in Canton, GA
He did an outstanding job. It was beautiful. The good thing is, he came out the same day. He came out the last minute and he cleaned my carpet. And he explained a lot of things that they do versus other carpet cleaning companies. So he shared a lot of information with me that was really vital. And I’m going to use him again in the very near future.
-Jerry J. in Powder Springs, GA
have used them for years and I wouldn’t use anybody but these guys. They are very dependable and I use the same guy every single time I use them every single year that I do it. The same guy comes over to do it and they are very good. They have a great vacuuming system and I like the cleaning products they use. Their cost is very reasonable for the job they do.
-Barbara T. in Marietta, GA
Well done! On time, hard working. Best of all – no “up-sell”. Just an honest assessment of my carpets, and a great job cleaning them. Good customer service too.
-Disa M. in Sandy Springs, GA
Thanks to Chastain Chem Dry for donating carpet cleaning service at our special needs facility in Atlanta. We host families that have children in the near by hospital(s). Their method is hypo allergenic and dries quickly which is imperative.
-Wesley in Atlanta, GA
From when I purchased the coupon online until the job was finished, the company worked with me to schedule an appointment for the time I was GA. I was only in town for a few days after closing before heading back to TN to pack for the move. On the day of the appointment, RJ called when he was 30 minutes away to ensure I was home. He arrived, looked over the carpets and recommended Powerguard Protectant which I chose to add to my services. He then went to work and was done in less than 2 hours. The carpets looked great and were dried, it seemed, in about 2 hours which was wonderful! I’ve never had professional carpet cleaning that dried so fast! I would totally recommend Chastain Chem Dry for carpet cleaning. A+++
-Carol in Fayetteville, GA
RJ was awesome! He showed up right on time, was really friendly and knowledgeable and did a great job working around my son and pets . He did a walk through with me and explained exactly what he was going to do and when he was done my carpets looked fantastic. He even managed to get out a couple of spots that I was afraid wouldn’t come out. Overall, I couldn’t be more pleased with the work RJ did and I certainly would want him to come out again when needed.
-Lynn S. in Marietta, GA
Chastain Chem-Dry came out and made our 20 year old carpet look almost new again. They were professional and on time as promised where the last company we tried was a couple of hours later than we were told. Also we were able to leave and return a few hours later to dry carpets rather than having to tiptoe around like prior cleanings. Next up will be the upholstery! Thanks Chastain Chem-DRY!!
I wanted to let you know how delighted I am that I chose Chastain Chem-Dry to come to clean my carpets! Derek was on time, professional & so knowledgable. I couldn’t have asked for a better experience. I also wanted to let you know how much it means to know of a company who stands behind product & their guarantee. GREAT COMPANY!!